Service degradation affecting platform in US2 region

Incident Report for ThousandEyes

Resolved

This incident has been resolved.
Posted Nov 21, 2024 - 22:38 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 21, 2024 - 21:39 UTC

Update

We are currently working to identify the issue.
Posted Nov 21, 2024 - 20:40 UTC

Update

We are currently working to identify the issue.
Posted Nov 21, 2024 - 20:37 UTC

Identified

Users are experiencing delays creating or modifying tests in US2 region starting from 18:45 UTC.

We are currently working to identify the issue.
Posted Nov 21, 2024 - 20:32 UTC
This incident affected: Agent Configuration and Data Collection (Endpoint Agents: Test assignment and configuration controller).