Maintenance in Medellín, Colombia (Claro)

Scheduled Maintenance Report for ThousandEyes

Completed

The scheduled maintenance has been completed.

Posted Aug 24, 2025 - 11:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 24, 2025 - 03:00 UTC

Scheduled

The provider will be doing firmware upgrades.

Start time: 2025-08-24 03:00 UTC

End time: 2025-08-24 11:00 UTC

Affected Cloud Agent:

Medellín, Colombia (Claro)

Medellín, Colombia - IPv6 (Claro)

Impact: Missing test rounds, destination unreachable, high loss/latency/jitter

Workaround: None

ThousandEyes Support is available 24/7. If you need assistance or have any questions, feel free to send an email to support@thousandeyes.com or opening a live chat session to speak with an engineer from within app.thousandeyes.com.

Posted Aug 19, 2025 - 22:12 UTC

This scheduled maintenance affected: Cloud Agents: Americas (Data Centers: AMER, Mobile Providers: AMER).