Service degradation affecting multiple views in the platform

Incident Report for ThousandEyes

Resolved

This incident has been resolved.
Posted Oct 01, 2024 - 19:01 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 01, 2024 - 18:56 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 01, 2024 - 18:53 UTC

Investigating

Customers may experience "An unexpected error has occurred." while navigating through multiple platform views and settings
Posted Oct 01, 2024 - 18:48 UTC
This incident affected: ThousandEyes Platform and API (Configuration and Management).