Outage affecting Cloud Agent Dallas Comcast
Incident
Report for ThousandEyes
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results
Update
We are continuing to investigate this issue.
Update
We are continuing to investigate this issue.
Update
We are continuing to investigate this issue.
Investigating
Cloud agent Dallas Comcast is currently has issue affecting data collection and submission.
Affected scope
Tests assigned to cloud agent Dallas Comcast are currently not being performed. The data from this location will not be collected and submitted to ThousandEyes platform until the service is restored. All other cloud agents are not affected.
Affected scope
Tests assigned to cloud agent Dallas Comcast are currently not being performed. The data from this location will not be collected and submitted to ThousandEyes platform until the service is restored. All other cloud agents are not affected.
This incident affected: Agent Configuration and Data Collection (Cloud and Enterprise Agents: Registration controller, Cloud and Enterprise Agents: Test assignment and configuration controller, Cloud and Enterprise Agents: Data ingress), Alerts and Notifications (Alert processing, Notification dispatching), Cloud Agents: Americas (Broadband Providers: AMER), and ThousandEyes Platform and API (Test data availability).