Network outage in London, England (Webex Calling)

Incident Report for ThousandEyes

Investigating

London, England (Webex Calling) is currently experiencing a networking outage impacting service connectivity. The Cisco Webex Infrastructure team is actively investigating the issue and performing troubleshooting efforts to identify the root cause and restore normal operations as quickly as possible.

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Affected Cloud Agents:
London, England (Webex Calling)

Start time: Oct 02, 2026, 11:35 PM UTC

Posted Oct 10, 2026 - 14:50 UTC

This incident affects: Agent Configuration and Data Collection (Cloud and Enterprise Agents: Test assignment and configuration controller, Cloud and Enterprise Agents: Data ingress).