Platform Maintenance for Endpoint Services in US1 and US2 regions
Scheduled Maintenance
Report for ThousandEyes
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Update
We will be undergoing scheduled maintenance during this time.
Scheduled
Description
ThousandEyes team will perform maintenance in US1 and US2 region for Endpoint Services.
Start Time: 01-20-2026 10:00 UTC
End Time: 01-20-2026 11:00 UTC
Impact
During the maintenance window, the following components will experience temporary delays.
Test Settings & Synthetic tests
- Creating or modifying Synthetic tests will be temporarily unavailable
- New test results for existing tests will be delayed until maintenance completes
Real User Tests
- Creating/modifying Monitored Domain Sets will be temporarily unavailable
- New test results for existing tests will be delayed until maintenance completes
Endpoint Agents
- Agent version rollouts and updates will be paused
- Machine transfers between accounts will be temporarily unavailable
- Adding/modifying proxy settings will be temporarily unavailable
- Creating/modifying Agent labels and filters will be temporarily unavailable
- Uploading/Getting agent logs as well as starting debug sessions will be temporarily unavailable
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
ThousandEyes team will perform maintenance in US1 and US2 region for Endpoint Services.
Start Time: 01-20-2026 10:00 UTC
End Time: 01-20-2026 11:00 UTC
Impact
During the maintenance window, the following components will experience temporary delays.
- Creating or modifying Synthetic tests will be temporarily unavailable
- New test results for existing tests will be delayed until maintenance completes
- Creating/modifying Monitored Domain Sets will be temporarily unavailable
- New test results for existing tests will be delayed until maintenance completes
- Agent version rollouts and updates will be paused
- Machine transfers between accounts will be temporarily unavailable
- Adding/modifying proxy settings will be temporarily unavailable
- Creating/modifying Agent labels and filters will be temporarily unavailable
- Uploading/Getting agent logs as well as starting debug sessions will be temporarily unavailable
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
This scheduled maintenance affected: ThousandEyes Platform and API (Test data availability, Configuration and Management) and Agent Configuration and Data Collection (Endpoint Agents: Test assignment and configuration controller, Endpoint Agents: Data submission collector).