Service degradation affecting dashboards in US1 Region

Incident Report for ThousandEyes

Resolved

This incident has been resolved.
Posted Dec 19, 2024 - 16:33 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 19, 2024 - 16:18 UTC

Identified

Summary:
We observed delays for dashboards in the US1 Region beginning at 15:20 UTC on Dec 19th

Impact:
Customers in the US1 Region may experience delays in displaying Cloud, Enterprise, and Endpoint Agent test data on dashboards.

Status:
Currently, our engineering team is working on a fix
Posted Dec 19, 2024 - 16:13 UTC
This incident affected: ThousandEyes Platform and API (Reports and Dashboards).