SSO SAML certificate rotation (2025)
Scheduled Maintenance
Report for ThousandEyes
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Maintenance on WebApps services.
Start Time: 10-04-2025 16:00 UTC
End Time: 10-04-2025 16:30 UTC
Impact
Case creation services may be impacted for up to 30 minutes during this maintenance window. Users will observe the following behavior while services are impacted:
Contact support functionality may be affected
Chat with support functionality may be affected
Encrypted SAML SSO login to thousandeyes
Workaround: none
ThousandEyes Support is available 24/7. If you need assistance or have any questions, feel free to send an email to support@thousandeyes.com or opening a live chat session to speak with an engineer from within app.thousandeyes.com.
Start Time: 10-04-2025 16:00 UTC
End Time: 10-04-2025 16:30 UTC
Impact
Case creation services may be impacted for up to 30 minutes during this maintenance window. Users will observe the following behavior while services are impacted:
Contact support functionality may be affected
Chat with support functionality may be affected
Encrypted SAML SSO login to thousandeyes
Workaround: none
ThousandEyes Support is available 24/7. If you need assistance or have any questions, feel free to send an email to support@thousandeyes.com or opening a live chat session to speak with an engineer from within app.thousandeyes.com.
This scheduled maintenance affected: ThousandEyes Platform and API (SAML/SSO, Customer Success Chat).