All Systems Operational
Agent Configuration and Data Collection
Operational
Cloud and Enterprise Agents: Registration controller
?
Operational
Cloud and Enterprise Agents: Test assignment and configuration controller
?
Operational
Cloud and Enterprise Agents: Data ingress
?
Operational
Endpoint Agents: Test assignment and configuration controller
?
Operational
Endpoint Agents: Data submission collector
?
Operational
ThousandEyes Platform and API
Operational
Platform Availability
?
Operational
API Availability
?
Operational
Test data availability
?
Operational
Reports and Dashboards
?
Operational
Snapshots and Share Links
?
Operational
SAML/SSO
?
Operational
Configuration and Management
?
Operational
Embedded Widgets
?
Operational
Customer Success Chat
?
Operational
Alerts and Notifications
Operational
Alert processing
?
Operational
Notification dispatching
?
Operational
Webhook and Integrations
?
Operational
Email notifications
?
Operational
Internet Insights collection and processing
Operational
BGP
Operational
Public BGP collection and processing
?
Operational
Private BGP Collection & Processing
?
Operational
Agent Repositories and Downloads
Operational
Ubuntu repository
?
Operational
RHEL / CentOS repository
?
Operational
Appliance downloads
?
Operational
Custom Appliance Downloads
?
Operational
Endpoint Agent downloads
?
Operational
Cloud Agents: Americas
Operational
Data Centers: AMER
?
Operational
Broadband Providers: AMER
?
Operational
Mobile Providers: AMER
?
Operational
Azure: AMER
?
Operational
AWS: AMER
?
Operational
Google Cloud: AMER
?
Operational
Alibaba Cloud: AMER
?
Operational
Cloud Agents: Europe, Middle East and Africa
Operational
Data Centers: EMEA
?
Operational
Azure: EMEA
?
Operational
AWS: EMEA
?
Operational
Google Cloud: EMEA
?
Operational
Alibaba Cloud: EMEA
?
Operational
Cloud Agents: Asia Pacific
Operational
Data Centers: APAC
?
Operational
Azure: APAC
?
Operational
AWS: APAC
?
Operational
Google Cloud: APAC
?
Operational
Alibaba Cloud: APAC
?
Operational
ThousandEyes' corporate website
Operational
ThousandEyes corporate website
?
Operational
Internet Outages Map
?
Operational
ThousandEyes for OpenTelemetry
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Emergency Network Maintenance San Francisco, CA
May 17, 2024 15:00-19:00 UTC
Affected Cloud Agents:
San Francisco, CA
San Francisco, CA - IPv6
Start time: 2024/05/17 15:00 UTC
End time: 2024/05/17 19:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Network maintenance
Workaround
None
Posted on May 15, 2024 - 10:39 UTC
San Francisco, CA
San Francisco, CA - IPv6
Start time: 2024/05/17 15:00 UTC
End time: 2024/05/17 19:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Network maintenance
Workaround
None
Posted on May 15, 2024 - 10:39 UTC
Maintenance in London, England (Sky)
May 19, 2024 23:00 - May 20, 2024 05:00 UTC
Affected Cloud Agents:
London, England (Sky)
Start time: 2024-05-19 23:00 UTC
End time: 2024-05-20 05:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Network device maintenance
Workaround: none
Posted on May 10, 2024 - 12:09 UTC
London, England (Sky)
Start time: 2024-05-19 23:00 UTC
End time: 2024-05-20 05:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Network device maintenance
Workaround: none
Posted on May 10, 2024 - 12:09 UTC
Network Maintenance Chengdu, China (China Telecom)
May 20, 2024 16:00-22:00 UTC
Affected Cloud Agents:
Chengdu, China (China Telecom)
Chengdu, China - IPv6 (China Telecom)
Start time: 2024/05/20 16:00 UTC
End time: 2024/05/20 22:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Network maintenance
Workaround: none.
Posted on May 16, 2024 - 08:12 UTC
Chengdu, China (China Telecom)
Chengdu, China - IPv6 (China Telecom)
Start time: 2024/05/20 16:00 UTC
End time: 2024/05/20 22:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Network maintenance
Workaround: none.
Posted on May 16, 2024 - 08:12 UTC
Hardware replacement in multiple China locations
May 21, 2024 13:00-21:00 UTC
Description:
The Cloud Agents Operations Team will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.
Affected locations:
Chengdu, China (China Mobile)
Chengdu, China
Guangzhou, China (China Mobile)
From: 2024-05-21 at 13:00 UTC
To: 2024-05-21 at 21:00 UTC
Impact: No impact is expected
The new IP addresses for Changsha, China (China Mobile) are:
117.174.51.128/27
The new IP addresses for Chengdu, China are:
110.40.32.64/26
The new IP addresses for Guangzhou, China (China Mobile) are:
120.233.11.128/27
Workaround:
None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on May 07, 2024 - 17:12 UTC
The Cloud Agents Operations Team will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.
Affected locations:
Chengdu, China (China Mobile)
Chengdu, China
Guangzhou, China (China Mobile)
From: 2024-05-21 at 13:00 UTC
To: 2024-05-21 at 21:00 UTC
Impact: No impact is expected
The new IP addresses for Changsha, China (China Mobile) are:
117.174.51.128/27
The new IP addresses for Chengdu, China are:
110.40.32.64/26
The new IP addresses for Guangzhou, China (China Mobile) are:
120.233.11.128/27
Workaround:
None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on May 07, 2024 - 17:12 UTC
Hardware replacement in multiple China locations
May 21, 2024 13:00-21:00 UTC
Affected locations:
Wuxi, China
Changsha, China (China Mobile)
Shanghai, China (China Telecom)
The Cloud Agents Operations Team will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.
When: 2024-05-21 from 13:00 to 21:00 UTC
Impact: No impact is expected
The new IP addresses for Wuxi, China are:
36.150.168.0/27
The new IP addresses for Changsha, China (China Mobile) are:
120.226.148.192/27
The new IP addresses for Shanghai, China (China Telecom) are:
101.227.99.64/26
Workaround:
None
Posted on May 20, 2024 - 19:43 UTC
Wuxi, China
Changsha, China (China Mobile)
Shanghai, China (China Telecom)
The Cloud Agents Operations Team will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.
When: 2024-05-21 from 13:00 to 21:00 UTC
Impact: No impact is expected
The new IP addresses for Wuxi, China are:
36.150.168.0/27
The new IP addresses for Changsha, China (China Mobile) are:
120.226.148.192/27
The new IP addresses for Shanghai, China (China Telecom) are:
101.227.99.64/26
Workaround:
None
Posted on May 20, 2024 - 19:43 UTC
Subscriptions Management Data Infrastructure Maintenance
May 22, 2024 15:00-18:00 UTC
Description:
Data infrastructure for subscription management will be going through maintenance in our EU region.
When:
From: 2024-05-22 15:00 UTC
To: 2024-05-22 18:00 UTC
Impact:
There will be a delay in reading and updating contracts, contract features, licenses, usage, quota, overage notifications, calculator, and sharing of calculator snapshots. In addition, creating a new account or updating an existing one could have an impact.
Workaround:
None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on May 13, 2024 - 23:14 UTC
Data infrastructure for subscription management will be going through maintenance in our EU region.
When:
From: 2024-05-22 15:00 UTC
To: 2024-05-22 18:00 UTC
Impact:
There will be a delay in reading and updating contracts, contract features, licenses, usage, quota, overage notifications, calculator, and sharing of calculator snapshots. In addition, creating a new account or updating an existing one could have an impact.
Workaround:
None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on May 13, 2024 - 23:14 UTC
Maintenance in Eindhoven, Netherlands
May 22, 2024 20:00 - May 23, 2024 02:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Network device maintenance
Affected Cloud Agents:
Eindhoven, Netherlands (KPN)
Eindhoven, Netherlands (Ziggo)
Eindhoven, Netherlands - IPv6 (KPN)
Eindhoven, Netherlands - IPv6 (Ziggo)
Start time: 2024/05/22 20:00 UTC
End time: 2024/05/23 02:00 UTC
Posted on May 07, 2024 - 13:44 UTC
Description: Network device maintenance
Affected Cloud Agents:
Eindhoven, Netherlands (KPN)
Eindhoven, Netherlands (Ziggo)
Eindhoven, Netherlands - IPv6 (KPN)
Eindhoven, Netherlands - IPv6 (Ziggo)
Start time: 2024/05/22 20:00 UTC
End time: 2024/05/23 02:00 UTC
Posted on May 07, 2024 - 13:44 UTC
Network Maintenance in Eindhoven, Netherlands
May 22, 2024 22:00 - May 23, 2024 05:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
May 13, 2024 - 14:50 UTC
May 13, 2024 - 14:50 UTC
Scheduled -
Description: Network maintenance
Affected Cloud Agents:
Eindhoven, Netherlands (KPN)
Eindhoven, Netherlands (Ziggo)
Eindhoven, Netherlands - IPv6 (KPN)
Eindhoven, Netherlands - IPv6 (Ziggo)
Start time: 2024/05/22 22:00 UTC
End time: 2024/05/23 05:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions
May 13, 2024 - 14:41 UTC
Affected Cloud Agents:
Eindhoven, Netherlands (KPN)
Eindhoven, Netherlands (Ziggo)
Eindhoven, Netherlands - IPv6 (KPN)
Eindhoven, Netherlands - IPv6 (Ziggo)
Start time: 2024/05/22 22:00 UTC
End time: 2024/05/23 05:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions
May 13, 2024 - 14:41 UTC
Network Maintenance in Brno, Czech Republic
May 28, 2024 02:00-04:00 UTC
Affected Cloud Agents:
Brno, Czech Republic
Brno, Czech Republic - IPv6
Start time: 2024/05/28 02:00 UTC
End time: 2024/05/28 04:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Network maintenance
Workaround: none
Posted on May 14, 2024 - 14:22 UTC
Brno, Czech Republic
Brno, Czech Republic - IPv6
Start time: 2024/05/28 02:00 UTC
End time: 2024/05/28 04:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Network maintenance
Workaround: none
Posted on May 14, 2024 - 14:22 UTC
Maintenance in St. John's, Canada
May 28, 2024 02:30-08:30 UTC
Affected Cloud Agents:
St. John's, Canada
St. John's, Canada - IPv6
Start time: 2024/05/28 02:30 UTC
End time: 2024/05/28 08:30 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Network device maintenance
Workaround: none
Posted on May 10, 2024 - 12:08 UTC
St. John's, Canada
St. John's, Canada - IPv6
Start time: 2024/05/28 02:30 UTC
End time: 2024/05/28 08:30 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Network device maintenance
Workaround: none
Posted on May 10, 2024 - 12:08 UTC
Scheduled Maintenance in Wenzhou, China (China Telecom)
May 29, 2024 13:00-21:00 UTC
Affected locations:
Wenzhou, China (China Telecom)
The Cloud Agents Operations Team will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.
When: 2023-05-29 from 13:00 to 21:00 UTC
Impact: No impact is expected
The new IP addresses for Wenzhou, China (China Telecom) are:
61.164.145.32/27
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on May 14, 2024 - 15:09 UTC
Wenzhou, China (China Telecom)
The Cloud Agents Operations Team will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance.
When: 2023-05-29 from 13:00 to 21:00 UTC
Impact: No impact is expected
The new IP addresses for Wenzhou, China (China Telecom) are:
61.164.145.32/27
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on May 14, 2024 - 15:09 UTC
Network Maintenance in Paris, France
May 29, 2024 20:00 - May 30, 2024 04:00 UTC
Description: Network maintenance
Affected Cloud Agents:
Paris, France (Free)
Paris, France - IPv6 (Free)
Start time: 2024/05/29 20:00 UTC
End time: 2024/05/30 04:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
workaround: none
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions
Posted on May 13, 2024 - 14:46 UTC
Affected Cloud Agents:
Paris, France (Free)
Paris, France - IPv6 (Free)
Start time: 2024/05/29 20:00 UTC
End time: 2024/05/30 04:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
workaround: none
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions
Posted on May 13, 2024 - 14:46 UTC
Network Maintenance Ashburn, VA (Charter)
May 30, 2024 04:30-09:30 UTC
Affected Cloud Agents:
Ashburn, VA (Charter)
Ashburn, VA - IPv6 (Charter)
Start time: 2024/05/30 04:30 UTC
End time: 2024/05/30 09:30 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: The Telco is performing maintenance in our circuit
Workaround: none
Posted on Apr 29, 2024 - 07:40 UTC
Ashburn, VA (Charter)
Ashburn, VA - IPv6 (Charter)
Start time: 2024/05/30 04:30 UTC
End time: 2024/05/30 09:30 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: The Telco is performing maintenance in our circuit
Workaround: none
Posted on Apr 29, 2024 - 07:40 UTC
Network Maintenance Cancun, Mexico (Telmex)
May 30, 2024 06:00-12:30 UTC
Affected Cloud Agents:
Cancun, Mexico (Telmex)
Cancun, Mexico - IPv6 (Telmex)
Start time: 2024/05/30 06:00 UTC
End time: 2024/05/30 12:30 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: The Telco is performing maintenance in our circuit
Workaround: none
Posted on Apr 29, 2024 - 07:41 UTC
Cancun, Mexico (Telmex)
Cancun, Mexico - IPv6 (Telmex)
Start time: 2024/05/30 06:00 UTC
End time: 2024/05/30 12:30 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: The Telco is performing maintenance in our circuit
Workaround: none
Posted on Apr 29, 2024 - 07:41 UTC
Maintenance in Fort Worth, TX
Jun 1, 2024 02:00-11:00 UTC
Affected Cloud Agents:
Fort Worth, TX
Fort Worth, TX - IPv6
Start time: 2024/06/01 02:00 UTC
End time: 2024/06/01 11:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Network maintenance
Workaround: none
Posted on May 10, 2024 - 12:06 UTC
Fort Worth, TX
Fort Worth, TX - IPv6
Start time: 2024/06/01 02:00 UTC
End time: 2024/06/01 11:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Network maintenance
Workaround: none
Posted on May 10, 2024 - 12:06 UTC
Subscriptions Management Data Infrastructure Maintenance
Jun 12, 2024 15:00-19:00 UTC
Description:
Data infrastructure for subscription management will be going through maintenance in our US regions.
When:
From: 2024-06-12 15:00 UTC
To: 2024-06-12 18:00 UTC
Impact:
There will be a delay in reading and updating contracts, contract features, licenses, usage, quota, overage notifications, calculator, and sharing of calculator snapshots. In addition, creating a new account or updating an existing one could have an impact.
Workaround:
None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on May 13, 2024 - 23:17 UTC
Data infrastructure for subscription management will be going through maintenance in our US regions.
When:
From: 2024-06-12 15:00 UTC
To: 2024-06-12 18:00 UTC
Impact:
There will be a delay in reading and updating contracts, contract features, licenses, usage, quota, overage notifications, calculator, and sharing of calculator snapshots. In addition, creating a new account or updating an existing one could have an impact.
Workaround:
None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on May 13, 2024 - 23:17 UTC