All Systems Operational
Agent Configuration and Data Collection
Operational
Cloud and Enterprise Agents: Registration controller
Operational
Cloud and Enterprise Agents: Test assignment and configuration controller
Operational
Cloud and Enterprise Agents: Data ingress
Operational
Endpoint Agents: Test assignment and configuration controller
Operational
Endpoint Agents: Data submission collector
Operational
Connected Devices Agent Registration
Operational
Connected Devices Test Assignment
Operational
ThousandEyes Platform and API
Operational
Platform Availability
Operational
API Availability
Operational
Test data availability
Operational
Reports and Dashboards
Operational
Snapshots and Share Links
Operational
SAML/SSO
Operational
Configuration and Management
Operational
Embedded Widgets
Operational
Customer Success Chat
Operational
Devices
Operational
Usage and Billing
Operational
Event Detection
Operational
Alerts and Notifications
Operational
Alert processing
Operational
Notification dispatching
Operational
Webhook and Integrations
Operational
Email notifications
Operational
Internet Insights collection and processing
Operational
BGP
Operational
Public BGP collection and processing
Operational
Private BGP Collection & Processing
Operational
Agent Repositories and Downloads
Operational
Ubuntu repository
Operational
RHEL / CentOS repository
Operational
Appliance downloads
Operational
Custom Appliance Downloads
Operational
Endpoint Agent downloads
Operational
Cloud Agents: Americas
Operational
Data Centers: AMER
Operational
Broadband Providers: AMER
Operational
Mobile Providers: AMER
Operational
Azure: AMER
Operational
AWS: AMER
Operational
Google Cloud: AMER
Operational
Alibaba Cloud: AMER
Operational
Cloud Agents: Europe, Middle East and Africa
Operational
Data Centers: EMEA
Operational
Azure: EMEA
Operational
AWS: EMEA
Operational
Google Cloud: EMEA
Operational
Alibaba Cloud: EMEA
Operational
Cloud Agents: Asia Pacific
Operational
Data Centers: APAC
Operational
Azure: APAC
Operational
AWS: APAC
Operational
Google Cloud: APAC
Operational
Alibaba Cloud: APAC
Operational
ThousandEyes' corporate website
Operational
ThousandEyes corporate website
Operational
Internet Outages Map
Operational
ThousandEyes for OpenTelemetry
Operational
Connected Devices (Formerly SamKnows)
Operational
AI Assistant
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Maintenance in Lisbon, Portugal Jan 5, 2026 22:00 - Jan 6, 2026 05:00 UTC
Description:
Provider is doing firmware upgrades.
Start time: 2026/01/05 22:00 UTC
End time: 2026/01/06 05:00 UTC
Affected Cloud Agents:
Lisbon, Portugal
Lisbon, Portugal - IPv6
Impact:
Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Posted on Dec 16, 2025 - 17:07 UTC
Provider is doing firmware upgrades.
Start time: 2026/01/05 22:00 UTC
End time: 2026/01/06 05:00 UTC
Affected Cloud Agents:
Lisbon, Portugal
Lisbon, Portugal - IPv6
Impact:
Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Posted on Dec 16, 2025 - 17:07 UTC
IP replacement in Singapore (Singtel) Jan 6, 2026 13:00-20:00 UTC
The Cloud Agents Operations Team will change the addresses of the Cloud Agent in the continued effort to improve quality of service. The current IP address space won't be used after the maintenance.
When: 2026-01-06 from 13:00 to 20:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
The new IP address spaces are:
158.173.38.0/24
2602:f6e9:8::/48
Posted on Dec 12, 2025 - 11:05 UTC
When: 2026-01-06 from 13:00 to 20:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
The new IP address spaces are:
158.173.38.0/24
2602:f6e9:8::/48
Posted on Dec 12, 2025 - 11:05 UTC
IP replacement on Geneva, Switzerland Jan 6, 2026 13:00-20:00 UTC
The Cloud Agents Operations Team will change the addresses of the Cloud Agent in the continued effort to improve quality of service. The current IP address space won't be used after the maintenance.
When: 2026-01-06 from 13:00 to 20:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
The new IP address spaces are:
158.173.39.0/24
2602:f6e9:9::/48
Posted on Dec 12, 2025 - 11:08 UTC
When: 2026-01-06 from 13:00 to 20:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
The new IP address spaces are:
158.173.39.0/24
2602:f6e9:9::/48
Posted on Dec 12, 2025 - 11:08 UTC
Maintenance in Ashburn, VA (Charter) Jan 7, 2026 05:00-11:00 UTC
Description:
The provider is doing network maintenance.
Start time: 2026-01-07 05:00 UTC
End time: 2026-01-07 11:00 UTC
Affected Cloud Agents:
Ashburn, VA (Charter)
Ashburn, VA - IPv6 (Charter)
Impact:
Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Posted on Dec 18, 2025 - 16:52 UTC
The provider is doing network maintenance.
Start time: 2026-01-07 05:00 UTC
End time: 2026-01-07 11:00 UTC
Affected Cloud Agents:
Ashburn, VA (Charter)
Ashburn, VA - IPv6 (Charter)
Impact:
Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Posted on Dec 18, 2025 - 16:52 UTC
Maintenance in New York, NY (Charter) Jan 7, 2026 05:00-11:00 UTC
Description:
The provider is doing network maintenance.
Start time: 2026-01-07 05:00 UTC
End time: 2026-01-07 11:00 UTC
Affected Cloud Agents:
New York, NY (Charter)
New York, NY - IPv6 (Charter)
Impact:
Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Posted on Dec 18, 2025 - 16:49 UTC
The provider is doing network maintenance.
Start time: 2026-01-07 05:00 UTC
End time: 2026-01-07 11:00 UTC
Affected Cloud Agents:
New York, NY (Charter)
New York, NY - IPv6 (Charter)
Impact:
Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Posted on Dec 18, 2025 - 16:49 UTC
Maintenance in Lisbon, Portugal Jan 7, 2026 22:00 - Jan 8, 2026 05:00 UTC
Description:
Provider is doing firmware upgrades.
Start time: 2026/01/07 22:00 UTC
End time: 2026/01/08 05:00 UTC
Affected Cloud Agents:
Lisbon, Portugal
Lisbon, Portugal - IPv6
Impact:
Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Posted on Dec 16, 2025 - 17:10 UTC
Provider is doing firmware upgrades.
Start time: 2026/01/07 22:00 UTC
End time: 2026/01/08 05:00 UTC
Affected Cloud Agents:
Lisbon, Portugal
Lisbon, Portugal - IPv6
Impact:
Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Posted on Dec 16, 2025 - 17:10 UTC
Network Maintenance in Ashburn, VA (Charter) Jan 8, 2026 05:00-11:00 UTC
Network Maintenance
Start time: 2026-01-08 05:00:00 UTC
End time: 2026-01-08 11:00:00 UTC
Affected Cloud Agents:
Ashburn, VA (Charter)
Ashburn, VA - IPv6 (Charter)
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes Support is available 24/7. If you need assistance or have any questions, feel free to send an email to support@thousandeyes.com or opening a live chat session to speak with an engineer from within app.thousandeyes.com.
Posted on Dec 22, 2025 - 16:51 UTC
Start time: 2026-01-08 05:00:00 UTC
End time: 2026-01-08 11:00:00 UTC
Affected Cloud Agents:
Ashburn, VA (Charter)
Ashburn, VA - IPv6 (Charter)
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes Support is available 24/7. If you need assistance or have any questions, feel free to send an email to support@thousandeyes.com or opening a live chat session to speak with an engineer from within app.thousandeyes.com.
Posted on Dec 22, 2025 - 16:51 UTC
Scheduled Maintenance for Database Systems in EU1 Region Jan 8, 2026 17:00-18:00 UTC
Description:
The ThousandEyes operations team will perform a maintenance window on database infrastructure in EU region
Start time: 2026-01-08 17:00:00 UTC
End time: 2026-01-08 18:00:00 UTC
Anticipated Impact:
Dashboards:
-Agent filters will not load.
-Dashboard widgets grouped or filtered by agent or agent labels will encounter issues.
API:
-API requests may be temporarily unavailable
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Posted on Dec 09, 2025 - 20:06 UTC
The ThousandEyes operations team will perform a maintenance window on database infrastructure in EU region
Start time: 2026-01-08 17:00:00 UTC
End time: 2026-01-08 18:00:00 UTC
Anticipated Impact:
Dashboards:
-Agent filters will not load.
-Dashboard widgets grouped or filtered by agent or agent labels will encounter issues.
API:
-API requests may be temporarily unavailable
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Posted on Dec 09, 2025 - 20:06 UTC
Capacity increase on Tokyo, Japan (NTT) Jan 12, 2026 10:00-20:00 UTC
Description:
The ThousandEyes team will perform a capacity increase on the Cloud Agent. This also includes adding IP addresses to the Cloud Agent.
Start time: 2026-01-12 10:00:00 UTC
End time: 2026-01-12 20:00:00 UTC
The address spaces will be the same:
153.143.184.64/26
2400:4040:00be::/48
Impact:
No Impact is expected
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Posted on Dec 16, 2025 - 17:23 UTC
The ThousandEyes team will perform a capacity increase on the Cloud Agent. This also includes adding IP addresses to the Cloud Agent.
Start time: 2026-01-12 10:00:00 UTC
End time: 2026-01-12 20:00:00 UTC
The address spaces will be the same:
153.143.184.64/26
2400:4040:00be::/48
Impact:
No Impact is expected
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Posted on Dec 16, 2025 - 17:23 UTC
Scheduled Maintenance for Database Systems in US1/US2 Regions Jan 13, 2026 02:00-03:00 UTC
Description:
The ThousandEyes operations team will perform a maintenance window on database infrastructure in US1/US2 regions
Start time: 2026-01-13 02:00:00 UTC
End time: 2026-01-13 03:00:00 UTC
Dashboards:
-Agent filters will not load.
-Dashboard widgets grouped or filtered by agent or agent labels will encounter issues.
API:
-API requests may be temporarily unavailable
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Posted on Dec 09, 2025 - 20:11 UTC
The ThousandEyes operations team will perform a maintenance window on database infrastructure in US1/US2 regions
Start time: 2026-01-13 02:00:00 UTC
End time: 2026-01-13 03:00:00 UTC
Dashboards:
-Agent filters will not load.
-Dashboard widgets grouped or filtered by agent or agent labels will encounter issues.
API:
-API requests may be temporarily unavailable
Workaround:None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions
Posted on Dec 09, 2025 - 20:11 UTC
Network Maintenance in Dallas, TX (Comcast) Jan 15, 2026 06:00-12:00 UTC
Network Maintenance
Start time: 2026-01-15 06:00:00 UTC
End time: 2026-01-15 12:00:00 UTC
Affected Cloud Agents:
Dallas, TX (Comcast)
Dallas, TX - IPv6 (Comcast)
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes Support is available 24/7. If you need assistance or have any questions, feel free to send an email to support@thousandeyes.com or opening a live chat session to speak with an engineer from within app.thousandeyes.com.
Posted on Dec 22, 2025 - 16:44 UTC
Start time: 2026-01-15 06:00:00 UTC
End time: 2026-01-15 12:00:00 UTC
Affected Cloud Agents:
Dallas, TX (Comcast)
Dallas, TX - IPv6 (Comcast)
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Workaround: None
ThousandEyes Support is available 24/7. If you need assistance or have any questions, feel free to send an email to support@thousandeyes.com or opening a live chat session to speak with an engineer from within app.thousandeyes.com.
Posted on Dec 22, 2025 - 16:44 UTC