In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 2024 - 05:00 UTC
Nov 21, 2024 - 05:00 UTC
Scheduled - The ThousandEyes DASH team will perform maintenance on their services between 05:00 and 07:00 UTC on 2024-November-21. This maintenance will impact only the US1 region.
Anticipated Impact:
Data Visualisation services related to Widgets, Dashboards, and Reports may be impacted for up to 2 hours during this maintenance window. Users may observe the following behavior while services are impacted:
Delayed data in all widgets
Delayed data in Dashboards in the APP
Delayed data in Dashboards in the API
Please note that during this maintenance, only one data type will be affected at a time. While the overall maintenance window is expected to last approximately 2 hours, each data type will only experience intermittent delays lasting a few minutes.
No data will be lost during this maintenance.
Workaround: none
Nov 21, 2024 05:00-07:00 UTC
Anticipated Impact:
Data Visualisation services related to Widgets, Dashboards, and Reports may be impacted for up to 2 hours during this maintenance window. Users may observe the following behavior while services are impacted:
Delayed data in all widgets
Delayed data in Dashboards in the APP
Delayed data in Dashboards in the API
Please note that during this maintenance, only one data type will be affected at a time. While the overall maintenance window is expected to last approximately 2 hours, each data type will only experience intermittent delays lasting a few minutes.
No data will be lost during this maintenance.
Workaround: none
Nov 21, 2024 05:00-07:00 UTC
Agent Configuration and Data Collection
Under Maintenance
Cloud and Enterprise Agents: Registration controller
?
Operational
Cloud and Enterprise Agents: Test assignment and configuration controller
?
Operational
Cloud and Enterprise Agents: Data ingress
?
Under Maintenance
Endpoint Agents: Test assignment and configuration controller
?
Operational
Endpoint Agents: Data submission collector
?
Operational
Connected Devices Agent Registration
Operational
Connected Devices Test Assignment
Operational
ThousandEyes Platform and API
Under Maintenance
Platform Availability
?
Operational
API Availability
?
Under Maintenance
Test data availability
?
Operational
Reports and Dashboards
?
Under Maintenance
Snapshots and Share Links
?
Operational
SAML/SSO
?
Operational
Configuration and Management
?
Operational
Embedded Widgets
?
Under Maintenance
Customer Success Chat
?
Operational
Devices
Operational
Alerts and Notifications
Operational
Alert processing
?
Operational
Notification dispatching
?
Operational
Webhook and Integrations
?
Operational
Email notifications
?
Operational
Internet Insights collection and processing
Operational
BGP
Operational
Public BGP collection and processing
?
Operational
Private BGP Collection & Processing
?
Operational
Agent Repositories and Downloads
Operational
Ubuntu repository
?
Operational
RHEL / CentOS repository
?
Operational
Appliance downloads
?
Operational
Custom Appliance Downloads
?
Operational
Endpoint Agent downloads
?
Operational
Cloud Agents: Americas
Operational
Data Centers: AMER
?
Operational
Broadband Providers: AMER
?
Operational
Mobile Providers: AMER
?
Operational
Azure: AMER
?
Operational
AWS: AMER
?
Operational
Google Cloud: AMER
?
Operational
Alibaba Cloud: AMER
?
Operational
Cloud Agents: Europe, Middle East and Africa
Operational
Data Centers: EMEA
?
Operational
Azure: EMEA
?
Operational
AWS: EMEA
?
Operational
Google Cloud: EMEA
?
Operational
Alibaba Cloud: EMEA
?
Operational
Cloud Agents: Asia Pacific
Operational
Data Centers: APAC
?
Operational
Azure: APAC
?
Operational
AWS: APAC
?
Operational
Google Cloud: APAC
?
Operational
Alibaba Cloud: APAC
?
Operational
ThousandEyes' corporate website
Operational
ThousandEyes corporate website
?
Operational
Internet Outages Map
?
Operational
ThousandEyes for OpenTelemetry
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Network Maintenance in Slough, England
Nov 21, 2024 21:00 - Nov 22, 2024 05:00 UTC
Description: Network Maintenance
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2024-11-21 21:00:00 UTC
End time: 2024-11-22 05:00:00 UTC
Affected Cloud Agents:
Slough, England
Slough, England - IPv6
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Nov 13, 2024 - 16:57 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Start time: 2024-11-21 21:00:00 UTC
End time: 2024-11-22 05:00:00 UTC
Affected Cloud Agents:
Slough, England
Slough, England - IPv6
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Nov 13, 2024 - 16:57 UTC
Network Maintenance for ThousandEyes Platform US1 Region
Nov 22, 2024 01:00-05:00 UTC
The ThousandEyes platform will undergo planned network maintenance.
When: 2024-11-22 from 01:00 to 05:00 UTC
Impact: Customers might face intermittent issues while connecting to the WebApp or API.
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Nov 14, 2024 - 17:55 UTC
When: 2024-11-22 from 01:00 to 05:00 UTC
Impact: Customers might face intermittent issues while connecting to the WebApp or API.
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Nov 14, 2024 - 17:55 UTC
Maintenance in Ahmedabad, India
Nov 22, 2024 05:30-10:30 UTC
Affected Cloud Agents:
Ahmedabad, India (Bharti Airtel)
Ahmedabad, India - IPv6 (Bharti Airtel)
Ahmedabad, India (Vodafone Idea)
Ahmedabad, India - IPv6 (Vodafone Idea)
Start time: 2024-11-22 05:30 UTC
End time: 2024-11-22 10:30 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Network device maintenance
Workaround: none
Posted on Nov 07, 2024 - 11:15 UTC
Ahmedabad, India (Bharti Airtel)
Ahmedabad, India - IPv6 (Bharti Airtel)
Ahmedabad, India (Vodafone Idea)
Ahmedabad, India - IPv6 (Vodafone Idea)
Start time: 2024-11-22 05:30 UTC
End time: 2024-11-22 10:30 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Network device maintenance
Workaround: none
Posted on Nov 07, 2024 - 11:15 UTC
Maintenance in Eindhoven, Netherlands (Ziggo)
Nov 27, 2024 22:00 - Nov 28, 2024 01:00 UTC
Affected Cloud Agents:
Eindhoven, Netherlands (Ziggo)
Eindhoven, Netherlands - IPv6 (Ziggo)
Start time: 2024-11-27 22:00 UTC
End time: 2024-11-28 01:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Network device maintenance
Workaround: none
Posted on Nov 05, 2024 - 12:14 UTC
Eindhoven, Netherlands (Ziggo)
Eindhoven, Netherlands - IPv6 (Ziggo)
Start time: 2024-11-27 22:00 UTC
End time: 2024-11-28 01:00 UTC
Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter
Description: Network device maintenance
Workaround: none
Posted on Nov 05, 2024 - 12:14 UTC
IP replacement in Accra, Ghana
Dec 2, 2024 13:00-18:00 UTC
The Cloud Agents Operations Team will change the addresses of the Cloud Agent in the continued effort to improve quality of service. The current IP address space won't be used after the maintenance.
When: 2024-12-02 from 13:00 to 18:00 UTC
Impact: No impact is expected
The new IPv4 address space is:
102.22.26.160/27
The new IPv6 address space is:
2c0f:fd88:ffff:12::/64
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Nov 14, 2024 - 17:35 UTC
When: 2024-12-02 from 13:00 to 18:00 UTC
Impact: No impact is expected
The new IPv4 address space is:
102.22.26.160/27
The new IPv6 address space is:
2c0f:fd88:ffff:12::/64
Workaround: None
ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com or from status.thousandeyes.com to speak with a support engineer if you have any questions.
Posted on Nov 14, 2024 - 17:35 UTC