Resolved -
The incident is now resolved.
Note: Alert rules for Endpoint Scheduled test, created or modified between 7th and 15th November 2024, might have not been triggered.
Nov 15, 15:33 UTC
Monitoring -
The issue has been mitigated, we are now monitoring its status.
Nov 15, 14:56 UTC
Identified -
The issue has been identified and a fix is being implemented.
Nov 15, 13:26 UTC
Update -
Any new or modified Endpoint Agent Scheduled Tests alerts are not being triggered for customers since November 7th
Nov 15, 12:10 UTC
Update -
Endpoint Agent scheduled tests alerts are not being triggered for customers in US1 and EU regions
ThousandEyes Engineering teams are investigating the issue
Nov 15, 11:48 UTC
Investigating -
Endpoint Agent scheduled tests alerts are not being dispatched for customers in US1 region
ThousandEyes Engineering teams are investigating the issue
Nov 15, 11:29 UTC